CUSTOMER SUPPORT

✅ Order placed?
You will automatically receive the tracking number via email as soon as your package is shipped. No need to request it!

✅ Questions about your order or a product?
No problem. You can speak directly with one of our operators on WhatsApp, without having to use forms or emails that take days for a response.

✅ Response times:
Our team responds on WhatsApp on a priority basis. During peak times, it may take up to 24/48 hours to respond to you.

✅ Before writing to us:
If you have placed an order, we recommend checking your email's SPAM or PROMOTIONS folder for tracking and all shipping information.