ORDERS and SHIPMENTS

When will my order be shipped?
All orders are processed within 3-5 business days. During launch periods or high traffic, it may take up to 7 days.

How long does shipping take?
Once shipped, the package is delivered within 24/48 business hours in Italy (excluding islands).

How do I know if my order has shipped?
As soon as your order is handed over to the courier, you will automatically receive the tracking number via email. We recommend checking your SPAM or PROMOTIONS folder as well.

What are the shipping costs in 🇮🇹 Italy?

- Shipping is free!!!

What happens if the courier doesn't find me?
If the courier is unable to deliver, they will make a second attempt. After the second attempt, the package may be returned to the sender. In that case, we will contact you to find a solution together.